My File Won't Save And The App Says To Check My Internet Connection. What Do I Do? : Support

My File Won't Save And The App Says To Check My Internet Connection. What Do I Do? Print

Modified on: Tue, 6 Nov, 2018 at 5:05 PM

There are a few reasons why this can happen (we're working on more specific error messages), so here are a few things to try when troubleshooting:

Try disabling auto-save (tap the title header > tap Disable Auto-Save.
Try changing the name of the file slightly (e.g. add a number to the end).
Try emailing one of these as an annotate file, then saving that copy.
Try saving the file to another storage location.

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